Today I am going to discuss interview questions that I think are basic and interesting. I will be adding more questions and answers in next few days. So watch out for Interview Questions Categories

Ques: You are logged into Siebel Call Center as a dedicated or mobile client. How do you determine to which database you are connected?

Answer:

• Click on Help > Technical Support in Siebel Application
  OR
  Click CTRL + ALT + J
• Connect String parameter will tell you which database and you are connected to.

Same Applet will also tell you information such as

• User Id you used to login
• SRF file you are using (very important and very commonly used)
• Application Version

Ques:What are different layers of the Siebel Application Architecture?

This is pretty basic question and I am pretty sure that you all know about the answer already but still I am giving an answer.

A simple Answer of this question will be

• User Interface Layer
• Business Object Layer
• Data Object Layer
• Physical Layer or Database Layer

But a detailed answer of this question will be

• User Interface Layer: It consists of 2 components or 2 Sub Layers so to say
  1. Physical UI Layer: Which is nothing but your physical CSS and Siebel Web Template (SWT) files that are used in UI
  2. UI Object Layer: Which consists of Applets, Views and Screens
• Business Object Layer: This helps you define your business logic. Business Components, Business Objects, Links etc are part of your Business Object Layer
• Data Object Layer: Data Object Layer is the what contains your object definitions. Tables such as S_BUSCOMP,S_APPLET and S_INDEX are examples of Data Object Layer. When you make table schema changes in Siebel tools these are stored in Data Object Layer and once you do Apply and Activate they are propagated to Physical Database.
• Physical Layer: This is 3rd party RDBMS that you use such as Oracle or DB2 to actually store data.

The answers are again based on my experience and in case if you feel that I missed something or I am wrong somewhere please correct me with your valuable feedback and comments.¼/p>